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Terms of Service

Last updated: January 2026

Welcome to EnerMastery. These Terms of Service ("Terms") govern your access to and use of our website, platform, products, and services. By accessing or using our platform, you agree to be bound by these Terms. If you do not agree, please do not use our services.

1. Platform Overview

EnerMastery operates a business-to-business platform showcasing industrial electrification solutions, including energy storage systems, electric vehicle charging infrastructure, and industrial wireless control products. Our platform connects buyers with quality products from trusted brands such as HYSEA and others. The information, specifications, and content on our platform are provided for informational and procurement purposes and may be updated without prior notice.

2. User Accounts

Certain features of our platform may require you to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate, current, and complete information during registration and to update such information to keep it accurate and current. We reserve the right to suspend or terminate accounts at our sole discretion, particularly in cases of suspected fraud, abuse, or violation of these Terms.

3. Acceptable Use

You agree to use the EnerMastery platform only for lawful purposes and in accordance with these Terms. You agree not to engage in any activity that could harm, disable, overburden, or impair our platform, or interfere with any other party's use and enjoyment of the platform. Prohibited activities include unauthorized access to our systems, distribution of malware, scraping of platform content without permission, submission of false information, and any activity that violates applicable laws and regulations governing industrial product procurement and international trade.

4. Intellectual Property

All content on the EnerMastery platform, including but not limited to text, graphics, images, product specifications, logos, icons, and software, is the property of EnerMastery or its licensors and is protected by copyright, trademark, and other intellectual property laws. Trademarks and brand names displayed on our platform, including HYSEA and other featured brands, remain the property of their respective owners. You may not reproduce, distribute, modify, or use our proprietary content for commercial purposes without our explicit written permission.

5. Product Information and Specifications

Product descriptions, specifications, images, and pricing information are provided for reference purposes only and may differ from the actual product. We strive to ensure the accuracy of information displayed on our platform, but we do not warrant that product descriptions or other content are error-free, complete, or current. Final product specifications, pricing, and availability are confirmed at the time of quotation and purchase order. We reserve the right to modify product offerings and specifications without notice.

6. Third-Party Content and Brand Partnerships

The EnerMastery platform features products and content from third-party brands and partners, including HYSEA. While we work with trusted partners who maintain high quality standards, we do not assume responsibility for the accuracy, reliability, or legality of third-party content. Any transactions between you and third-party brands are between you and the respective brand, and EnerMastery is not a party to such transactions. Third-party terms and conditions may apply to specific products and services.

7. Privacy and Data Usage

Your use of our platform is also governed by our Privacy Policy, which is incorporated by reference into these Terms. By using our platform, you acknowledge and agree that we may collect, use, and share your information in accordance with our Privacy Policy and applicable data protection laws. We recommend reviewing the Privacy Policy to understand our data practices.

8. Disclaimer of Warranties

The EnerMastery platform and all content, products, and services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied. EnerMastery disclaims all warranties, including but not limited to implied warranties of merchantability, fitness for a particular purpose, and non-infringement. We do not warrant that the platform will be uninterrupted, error-free, or secure, or that defects will be corrected. Your use of the platform is at your sole risk.

9. Limitation of Liability

To the fullest extent permitted by applicable law, EnerMastery and its affiliates, directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, revenue, data, or business opportunities, arising from or related to your use of or inability to use the platform. In no event shall our total liability for any claims related to the platform exceed the amount paid by you, if any, for accessing the platform during the six-month period preceding the claim.

10. Indemnification

You agree to defend, indemnify, and hold harmless EnerMastery and its affiliates, directors, employees, and agents from and against any and all claims, damages, obligations, losses, liabilities, costs, or debt, and expenses arising from or related to your violation of these Terms, your use of the platform, or your violation of any third-party rights, including without limitation copyright, property, and privacy rights.

11. Governing Law and Dispute Resolution

These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which EnerMastery is registered, without regard to its conflict of law principles. Any disputes arising from or related to these Terms or your use of the platform shall first be resolved through good faith negotiation. If unresolved, disputes shall be submitted to binding arbitration or the courts of the appropriate jurisdiction, as determined by applicable law.

12. Modifications to Terms

EnerMastery reserves the right to modify these Terms at any time. We will notify users of material changes by posting a notice on our platform or by email. Your continued use of the platform following the posting of changes constitutes your acceptance of the revised Terms. We recommend reviewing these Terms periodically to stay informed of updates.

13. Contact Information

For questions about these Terms, please contact our legal and customer service team through the following channels:

  • Email: XXXX (to be replaced with official contact email)
  • Website: EnerMastery.com/contact
  • WhatsApp: XXXX (to be replaced with official WhatsApp contact)
  • Telegram: XXXX (to be replaced with official Telegram contact)

EnerMastery

Bankable energy storage systems, EV charging infrastructure, and industrial radio controls for utility-scale and commercial deployments worldwide.

Products

Energy Storage SystemsEV ChargingIndustrial Radio ControlsBattery Cells & Modules

Solutions

Utility-Scale StorageCommercial & IndustrialMicrogrids & HybridPV + Storage Integration

Company

About EnerMasteryProject PortfolioContact SalesEngineering Support

Contact

WhatsApp Telegram sales@enermastery.com

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